Privacy Policy — ProDispo.ca
Last updated: May 16, 2026
1. Who are we?
Our website address is: https://prodispo.ca.
ProDispo.ca is a search and connection platform designed to help users find the right person, business, or organization based on their needs, criteria, and availability.
2. Privacy Officer
In accordance with Quebec’s Law 25, the person responsible for the protection of personal information is:
Marie-Chantal Vincent
Founder and Privacy Officer
Email: info@prodispo.ca
Any request relating to access, correction, deletion, or processing of personal information may be addressed to this person.
3. Scope
This policy explains how ProDispo.ca collects, uses, stores, and protects personal information in connection with the use of the platform, its services, and its browser extensions.
4. ProDispo Browser Extension
ProDispo offers a browser extension that allows users to quickly search for services directly from their browsing interface.
How it works and data used:
The extension only uses the keywords entered by the user in its search field to generate real-time suggestions and redirect the user to the corresponding results on ProDispo.ca.
Privacy protection:
The extension does not collect the user’s browsing history, does not monitor visited websites, and does not access any personal content, files, or sensitive personal information.
Sharing and advertising:
No data is sold, shared, or transmitted to third parties. The extension contains no advertising scripts, no third-party trackers, and performs no behavioral or advertising tracking.
Information entered into the search field is used exclusively to help connect users with professionals on ProDispo.ca.
5. Creation of professional profiles from public information
As part of its referencing mission, ProDispo.ca may collect and use manifestly public information found on a service provider’s professional website.
This information may include, for example: business name, city, professional email address, service description, website URL, or any other information made public by the professional on their website.
This processing is based on ProDispo.ca’s legitimate interest in offering a tool that helps the public easily find service providers.
When a profile is created:
- it is immediately integrated into the search engine;
- the professional concerned is notified by email;
- they may access their account free of charge;
- upon first login, they must create their password and accept the Terms of Use as well as this policy;
- they may correct, complete, or update their profile at any time;
- they may request the permanent deletion of their profile at any time, free of charge and without justification.
Any deletion or modification request is processed within a maximum of two (2) business days, by email at info@prodispo.ca or through the website contact form.
6. Data collected
- Technical data (IP address, cookies, connection logs)
- Anonymized or pseudonymized data for statistics and security purposes
- Business name
- Professional contact details (e.g., city, email, website)
- Service categories and specialties
- Languages spoken
- Availability-related information
- Any information voluntarily provided to complete the professional profile
Certain information may be made public on the professional profile in order to allow referencing in the search engine.
- First and last name
- Email address
- Billing address
- Data required for payment processing
Payments are processed by secure third-party providers (e.g., Stripe via WooCommerce). Banking data is never stored on ProDispo.ca servers.
7. Purposes of collection
- To provide connection services;
- To allow users to search for services and connect with providers;
- To process payments;
- To communicate with users;
- To comply with applicable legal and tax obligations.
8. Data sharing
Personal information is not sold or rented.
It may only be shared with providers required for the operation of the website (e.g., hosting, payment, technical tools).
Some providers may be located outside Quebec or Canada. Reasonable contractual measures are implemented to help protect the data.
9. Retention period
- Billing data: minimum 7 years (tax obligations);
- Active accounts: as long as the account is maintained;
- Technical data: for a reasonable period for security purposes.
10. Security
ProDispo.ca implements reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or disclosure. However, no data transmission over the Internet can be guaranteed as completely secure.
11. Privacy incidents
In the event of an incident presenting a serious risk of harm, the individuals concerned will be notified in accordance with Law 25. An incident register is maintained where required.
12. Your rights
In accordance with applicable laws, including Quebec’s Law 25, you have the following rights:
- Right of access: obtain a copy of the personal information concerning you.
- Right to rectification: request the correction of inaccurate or incomplete information.
- Right to deletion: request the deletion of your information where applicable.
- Right to object: object to certain processing based on legitimate interest.
- Right to withdraw consent: where processing is based on your consent.
Any request may be addressed to:
Marie-Chantal Vincent
Privacy Officer
info@prodispo.ca
You also have the right to file a complaint with the Commission d’accès à l’information du Québec (CAI) if you believe your rights are not being respected.
13. Cookies
Cookies may be used to improve the user experience, ensure security, and analyze website usage. Preferences may be managed through the user’s browser.
14. Changes
This policy may be modified at any time. Any update will be published on this page and may be subject to notification.
15. Contact
For any question regarding this policy: info@prodispo.ca